NHTSA Complaint #11319390 — 2013 HONDA ODYSSEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11319390
Vehicle	2013 HONDA ODYSSEY
Component	ELECTRICAL SYSTEM
Date of Incident	March 12, 2020
Date Filed	March 26, 2020
Mileage	199,248 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2013 HONDA ODYSSEY. THE CONTACT STATED THAT ON VARIOUS OCCASIONS WHILE ENGAGING THE KEYFOB, THE POWER WINDOWS AND POWER LOCKS OPERATED INDEPENDENTLY. THE CONTACT SPOKE WITH HONDA OF SEATTLE LOCATED AT (2005 AIRPORT WAY S, SEATTLE, WA 98134) WHERE THE CONTACT WAS INFORMED TO REPLACE THE BATTERY IN THE KEY FOB. THE CONTACT ATTEMPTED TO USE THE ALTERNATE KEYFOB HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 199,248.

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