NHTSA Complaint #11319378 — 2015 GMC CANYON

MY POWER STEERING STOPPED WORKING WHILE DRIVING AROUND A CURVE AT APPROXIMATELY 35 MPH. FORTUNATELY, I WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD AND STOP BY APPLYING SIGNIFICANT PHYSICAL FORCE TO THE STEERING WHEEL. THE INSTRUMENT PANEL DISPLAYED TWO WARNINGS. THE FIRST INDICATED THE POWER STEERING SYSTEM REQUIRED SERVICE AND THE SECOND INDICATED THE TRACTION CONTROL SYSTEM REQUIRED SERVICE. I THEN TURNED THE IGNITION OFF AND THEN RESTARTED THE VEHICLE. THE POWER STEERING AND TRACTION CONTROL WARNINGS WERE NO LONGER PRESENT AND THE POWER STEERING WAS AGAIN FUNCTIONAL. I THEN CONTACTED THE DEALER AND ARRANGED FOR THEM TO DIAGNOSE THE PROBLEMS THE FOLLOWING MORNING. THEIR SERVICE RECORD INDICATED A CODE C0545 (STEERING TORQUE SENSOR CORRUPT) HAD BEEN LOGGED. THEY CLEARED THE ERROR CODE AND INDICATED THEY COULD NOT FIND ANYTHING ELSE WRONG. THE SERVICE RECORD ALSO STATED THAT "IF THE ISSUE REOCCURS, ADVISED ON STEERING GEAR $1800.00". I PICKED UP THE VEHICLE THAT AFTERNOON AND ONCE AGAIN EXPERIENCED THE SAME ISSUE AT APPROXIMATELY 65 MPH WHILE ON THE WAY HOME. AS BEFORE, I PULLED OFF TO THE SIDE OF ROAD, TURNED OFF THE IGNITION, RESTARTED THE VEHICLE AND DROVE THE REST OF THE WAY HOME WITHOUT FURTHER INCIDENT.