NHTSA Complaint #11348878 — 2015 GMC CANYON

DRIVING DOWN THE ROAD AT 50 MPH AND, WITHOUT WARNING, THE POWER STEERING FAILED. AFTER THE FAILURE, WARNINGS APPEARED TELLING ME TO HAVE POWER STEERING AND STABILITRAK SERVICED.THERE WAS NO WARNING, NO PRIOR ISSUES. THIS COULD HAVE BEEN EXTREMELY DANGEROUS HAD IS HAPPENED IN THE SHARP CURVE OR TURN AS THE ONLY EASY WAY TO STEER THIS TRUCK WITHOUT POWER STEERING IS GOING STRAIGHT. I WAS ABLE TO SAFELY GET THE TRUCK HOME, BUT IT WAS DIFFICULT TO MANEUVER. TOOK TRUCK TO THE GM DEALER AND THEY REPORT THAT THE "STEERING GEARBOX LOST COMMUNICATION WITH THE POWER STEERING MODULE. A FAILED STEERING ASSEMBLY." AFTER RESEARCHING AND FINDING THAT THIS IS A KNOWN AND COMMON ISSUE WITH THE 2015 CANYON AND COLORADO, I WAS TOLD MY VEHICLE IS NOT PART OF A STEERING RECALL AND THAT IT WILL BE $2,300 TO FIX IT. THE VEHICLE ONLY HAS 33,000 MILES ON IT AND IS WELL KEPT. TO ME, THIS IS A MANUFACTURER QUALITY ISSUE AND SHOULD BE ADDRESSED AS A GM SAFETY FAILURE AND RECALL. GMS FAILURE TO EXPAND THE RECALL AROUND THE STEERING ISSUES IN THESE VEHICLES IS GOING TO RESULT IN A MAJOR TRAGEDY. AND MANY PEOPLE SEEM TO BE PAYING A LOT OF MONEY TO FIX A KNOWN ISSUE AND FAILURE ON THE PART OF THE MANUFACTURER.