NHTSA Complaint #11318897 — 2020 TOYOTA 4RUNNER

AIR BAGS issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number 11318897
Vehicle 2020 TOYOTA 4RUNNER
Component AIR BAGS
Date of Incident
Date Filed
Mileage 4,000 miles
Crash Yes
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State GA

Consumer Description

THE 4RUNNER STRUCK A VEHICLE THAT RAN A RED LIGHT. THE 4RUNNER WAS AT APPROXIMATELY 35 MILES PER HOUR AND STRUCK THE OTHER VEHICLE, A NISSAN ALTIMA SIDE ON WITH ENOUGH FORCE TO PROPEL THAT VEHICLE TWO LANES INTO ANOTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY ON THE 4RUNNER BUT DID DEPLOY ON THE ALTIMA. THE ROADS WERE DRIVE AND VISIBILITY WAS CLEAR. INJURIES TO THE 4RUNNER DRIVER INCLUDED: HEAD FROM CONTACT WITH GRAB BAR ABOVE DRIVERS DOOR, NECK, BACK, WRISTS, FINGERS AND ARMS. ALTIMA DRIVER HAD TO BE REMOVED BY PARAMEDICS AND RUSHED TO THE HOSPITAL. INVESTIGATION OF THE VEHICLE COMPUTER SHOWED THE VEHICLE WAS UNKNOWINGLY SOLD TO ME WITH ERRORS IN THE MULTI-TERRAIN, ESC AND PRE-COLLISION SYSTEM. VEHICLE WAS PURCHASED IN NOVEMBER OF 2019. SEE ATTACHED PHOTOS FOR VERIFICATION.

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