NHTSA Complaint #11318845 — 2015 INFINITI QX60 SERVICE BRAKES

Complaint Details

ODI Number	11318845
Vehicle	2015 INFINITI QX60
Component	SERVICE BRAKES
Date of Incident	August 8, 2019
Date Filed	March 20, 2020
Mileage	27,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

INTERMITTENT ISSUES INVOLVING THE BRAKING SYSTEM. 1. BRAKE PEDAL SINKS SLOWLY TO FLOOR WHEN BRAKING OR IN STOP. WHEEZING OR CHIRPING SOUND WHEN RELEASING THE BRAKE PEDAL. 2. WHEN BRAKING SOFTLY, BRAKE PEDAL TRAVELS ABOUT 50% BEFORE THE VEHICLE BEGINS SLOWING. 3. ISSUE PERSISTS THE ENTIRE TIME THE CAR IS IN USE. HAD SEVERAL NEAR MISSES WITH HITTING VEHICLES AND PEDESTRIANS IN FRONT. VEHICLE HAS ONLY 32K MILES. PROBLEM IS REDUCED WHEN INTELLIGENT BRAKE ASSIST (IBA) IS TURNED OFF. MECHANICS ADVISED PROBLEM WITH ABS ACTUATOR AND SIMILAR ISSUES REPORTED ON 2014 TO 2017 MODELS. RECALL MUST BE MADE AS SON AS POSSIBLE AS THERE ARE SAFETY CRITICAL AND OTHER DRIVERS EXPERIENCING SAME ISSUE.

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