NHTSA Complaint #11318769 — 2020 JEEP GLADIATOR

THE VEHICLE IS EQUIPPED WITH A FORWARD COLLISION WARNING SYSTEM THAT IS DESIGNED TO BOTH ALERT OF AN IMPENDING COLLISION AND APPLY BRAKES, IF NECESSARY. THE SYSTEM CAN BE SET TO: OFF, ALERT ONLY OR ALERT W/ EMERGENCY BRAKING. THE SYSTEM DOES NOT WORK PROPERLY. IN FACT, IT WORKS SO IN FREQUENTLY THAT I TOOK IT BACK TO THE DEALER. THEY EVALUATED IT FOR 3 DAYS AND FOUND NOTHING DIAGNOSTICALLY WRONG. THE FACTS THAT I CAN CONFIRM ARE AS FOLLOWS: OCCASIONALLY THE ALERT WARNING SOUND WILL CHIME BUT THE BRAKES DO NOT ACTIVATE. I HAVE BEEN UNABLE TO ASCERTAIN WHAT CONDITIONS ALLOW THE SYSTEM TO ACTUALLY ACTIVATE AND WORK PROPERLY. FOR EXAMPLE, I HAVE HAD THE ALERT CHIME WHEN ANOTHER VEHICLE WAS MAKING A RIGHT TURN IN FRONT OF ME BUT DURING THAT SAME DRIVE, WHEN A SECOND VEHICLE MAKES A SIMILAR RIGHT TURN, THE SYSTEM DOES NOT ALERT ME.