NHTSA Complaint #11318699 — 2018 RAM PROMASTER POWER TRAIN

Complaint Details

ODI Number	11318699
Vehicle	2018 RAM PROMASTER
Component	POWER TRAIN
Date of Incident	August 24, 2019
Date Filed	March 19, 2020
Mileage	29,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

OUR 2018 PROMASTER VAN WAS IDLING IN OUR DRIVEWAY IN PARK, NO EMERGENCY BRAKE ON AS I RAN ACROSS THE FRONT OF IT TO GRAB A SHIRT/PANTS FOR THE CLEANERS. IT WAS HOT AND WANTED THE VAN TO COOL OFF IN AUGUST IN EL DORADO HILLS, CA. THE VAN WHICH WAS POINTING DOWNHILL TOWARDS OUR BACKYARD AND I WAS IN THE HOUSE AND BACK OUT IN 30 SECONDS AND THE VAN MOVED ON ITSELF DOWN THE HILL, THROUGH THE BACKYARD INTO MY NEIGHBORS PROPERTY INTO A OAK TREE. WHEN I GOT DOWN WITH MY NEIGHBOR, A RETIRED POLICEMEN, VERIFIED IT WAS STILL IN PARK. THIS WAS A TOTAL LOSS FOR US AND NEED DODGE TO RESPOND ON HELPING US RECOVER OUR LOSSES.

Related Complaints for the 2018 RAM PROMASTER

Other POWER TRAIN Complaints

#11646886 — March 6, 2025 — I was Driving down the highway at 45-50 mph when the truck suddenly the engine started to rev very high approximately...

#11618300 — October 6, 2024 — THE VEHICLE SHIFTS OUT OF PARK ON ITS OWN , IT HAS ROLLED DOWN MY DRIVE AND HIT MY MERCEDES. THIS HAS HAPPENED SEV...

#11325763 — May 25, 2020 — THERE ARE 2 OUTSTANDING RECALLS WITH NO RESPONSE FROM DODGE OR DEALER FOR: VB2/NHTSA 19V-818 (15NOV2019) -ENGINE COOL...

#11209739 — May 24, 2019 — TL* THE CONTACT OWNS A 2018 RAM PROMASTER. WHEN THE VEHICLE WAS STARTED AND SHIFTED INTO DRIVE, THE GEAR DOWNSHIFTED ...

Recent Complaints for the 2018 RAM PROMASTER

#11719341 — ENGINE AND ENGINE COOLING — February 20, 2026 — The contact owns a 2018 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (EN...

#11715204 — TIRES — February 3, 2026 — See attached document for complaint.

#11685292 — SERVICE BRAKES — September 5, 2025 — The rear parking brake pivot point gets stuck in the on position. After some research, this is VERY common on these v...

#11674560 — ENGINE — July 18, 2025 — Hello, my 2018 Ram Promaster is exhibiting the same symptoms as recall 44A: metal debris in the transmission, which c...

#11622586 — ELECTRICAL SYSTEM:IGNITION — October 29, 2024 — The contact owns a 2018 Ram Promaster 2500. The contact stated that while the vehicle was parked, it failed to start....