NHTSA Complaint #11325763 — 2018 RAM PROMASTER ENGINE

Complaint Details

ODI Number	11325763
Vehicle	2018 RAM PROMASTER
Component	ENGINE
Date of Incident	November 15, 2019
Date Filed	May 25, 2020
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THERE ARE 2 OUTSTANDING RECALLS WITH NO RESPONSE FROM DODGE OR DEALER FOR: VB2/NHTSA 19V-818 (15NOV2019) -ENGINE COOLING FAN AND W00/NHTSA 20V-036 (23 JAN 2020) -SHIFT CABLE RECALLS, THE DEALER LARSON DODGE PUYALLUP, WA HAS BEEN UNRESPONSIVE. I AM STILL PAYING PYMTS AND AFRAID TO DRIVE THE VAN. THERE ARE NO UPDATES TO THE RECALL PARTS/CORRECTIVE ACTIONS. THERE HAS BEEN NO OTHER UPDATES OR CORRESPONDENCE FROM DODGE RE: THESE RECALLS AND WHAT I CANCAN'T DO WITH THE VAN (DRIVE IT, OR NOT; UNDER WHAT CONDITIONS, ETC...).

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