NHTSA Complaint #11318569 — 2016 HONDA ODYSSEY

2016 HONDA ODYSSEY. DRIVER SIDE SLIDING DOOR LATCHES FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE MADE A BEEPING NOISE AND THE DOOR LIGHT ILLUMINATED WHEN THE DOORS WERE NOT LATCHED. TOOK THE VEHICLE TO VIC BAILEY HONDA HONDA (500 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302) WHERE IT WAS DIAGNOSED AS A SUN SENSOR DEFECT AND RETURNED TO OWNER. OWNER GOT VEHICLE HOME AND THE BEEPING OCCURRED AGAIN. OWNER TOOK VEHICLE BACK TO VIC BAILEY HONDA, AND WAS QUOTED AN ESTIMATE OF $700 FOR THE REPAIRS. THE MANUFACTURER WAS NEVER NOTIFIED BY VIC BAILEY HONDA, NOR DID VIC BAILEY HONDA OFFER TO NOTIFY MANUFACTURER EVEN WHEN ASKED TO DO SO BY THE OWNER, SO OWNER WILL FILE COMPLAINT TO MANUFACTURER. OWNER DISCOVERED NHTSA CAMPAIGN NUMBER: 18V795000 (LATCHES/LOCKS/LINKAGES) FOR THE 2018 HONDA ODYSSEY, WHICH IS LIKELY ASSOCIATED WITH THE 2016 ODYSSEY FAILURE. THE BEEPING IS CONTINUOUS UNLESS THE AUTOMATIC BACK SLIDING DOOR SWITCH IS OFF. BEEPING OCCURS WHEN IN REVERSE OR FORWARD, NOT WHEN STOPPED. DRIVER SLIDING DOOR CLOSED AND LOCK THEN REAR MOTOR WOULD UNLOCK. IT NEEDS A NEW LEFT SLIDE DOOR REAR MOTOR/LOCK ASSEMBLY. TECH RECOMMENDS NEEDS LEFT REAR SLIDE DOOR LOCK ASSEMBLY. ASR REPLACED SLIDING DOOR REAR LATCH LOCK ASSEMBLY. INSTALLED NEW LEFT SLIDING DOOR REAR LATCH LOCK ASSEMBLY AND NOT THE DOOR SHOWS CLOSED. BEEPING IS NOT OCCURRING AT THIS TIME. THE VEHICLE HAS BEEN REPAIRED IN THE AMOUNT OF $700.76. THE FAILURE MILEAGE WAS 29,000 WHEN FIRST NOTICED, BUT NOW IS 57,000.