NHTSA Complaint #11318326 — 2018 CHRYSLER PACIFICA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11318326
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	April 1, 2019
Date Filed	March 16, 2020
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND RESUMED NORMAL DRIVING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM) AND THE VEHICLE WAS TAKEN TO TOM AHL CHRYSLER, DODGE, JEEP, RAM LOCATED AT (2525 ALLENTOWN RD LIMA, OH 45805) FOR THE RECALL REPAIR. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS THEN TAKEN TO LIBERTY CHRYSLER JEEP DODGE RAM LOCATED AT (12895 WORTHINGTON RD, PATASKALA, OH 43062), WHERE A SOFTWARE UPDATE WAS PERFORMED. THE VEHICLE WAS ALSO TAKEN TO BYERS CHRYSLER JEEP DODGE RAM LOCATED AT (465 S HAMILTON RD, COLUMBUS, OH 43213) BUT NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT AVAILABLE. *BF CONSUMER HAS TRIED TO GET IT REPAIR SEVERAL TIMES.*JB

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