NHTSA Complaint #11317892 — 2017 SUBARU OUTBACK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11317892
Vehicle	2017 SUBARU OUTBACK
Component	STRUCTURE:BODY
Date of Incident	March 8, 2020
Date Filed	March 13, 2020
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY WINDSHIELD DEVELOPED A CRACK STARTING FROM THE BOTTOM CENTER, RIGHT WHERE THE WINDHIELD HEATING ELEMENT IS. THE VEHICLE WAS IN MOTION BUT NOTHING HIT THE WINDSHIELD, I JUST HEARD A POP AND SAW THE CRACK APPEAR AND IN A MATTER OF MINUTES IT WAS HALF WAY UP. ENDED UP REPLACING THE WINDSHIELD WITH AN AFTERMARKET ONE AFTER SUBARU OF AMERICA SAID THEY WON'T COVER IT.

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