NHTSA Complaint #11317843 — 2018 NISSAN MURANO

WHILE DRIVING MY 2018 NISSAN MURANO, ALL OF A SUDDEN MY VEHICLE BEGAN TO DE-ACCELERATE AND LOST IT'S ABILITY TO ACCELERATE. I IMMEDIATELY ATTEMPTED TO PULL ONTO THE MEDIAN OF THE HIGHWAY AND REALIZED THAT MY BRAKES WERE MALFUNCTUNCTIONING, BUT BY THEN MY VEHICLE WAS AT SUCH A LOW SPEED THAT THE BRAKES WERE ABLE TO STOP MY VEHICLE WHEN THE PEDDLE WAS DEPRESSED ALL THE WAY TO THE FLOORBOARD. THREE WARNING LIGHTS WERE INDICATED ON MY WARNING SCREEN AND MY RPM INDICATOR WAS BOUNCING UP AND DOWN. I CALLED MY DEALERSHIP (MY VECHICLE, WAS STILL UNDER FACTORY WARRANTY) AND THEY DIRECTED ME TO A NUMBER TO CALL FOR TOWING SERVICES. IN THE MEANTIME, I CRANKED MY CAR SEVERAL TIMES, AND EACH TIME THE SAME WARNING LIGHTS WERE ON, THE RPM INDICATOR CONTINUED TO BOUNCE, AND THE VEHICLE'S ENGINE WAS GEARED UP WHILE THE VEHICLE WAS SHAKING. AFTER MY VEHICLE WAS TAKEN TO THE DEALERHIP (PETRO NISSAN IN HATTIESBURG,MS) THEY TOLD ME THAT THE ONLY WAY THEY COULD DIAGNOSE AND REPAIR THE MALFUNCTION WAS TO "REPLICATE THE MALFUNCTION IN MY VEHICLE". AFTER THREE DAYS, THE DEALERSHIP SAID THAT THE MALFUNCTION WAS NOT REPLICATED SO THERE WAS NOTHING THE DEALERSHIP COULD TO REPAIR THE MALFUNCTION. THE DEALERSHIP ALSO REFUSED TO FURNISH ME WITH A LOANER CAR BECAUSE THE MALFUNCTION WASN'T DIAGNOSED. SO, I AM NOW IN A SITUATION WHERE MY CAR REMAINS UNSAFE TO OPERATE, BUT I CANNOT IN GOOD CONSCIENCE SELL OR TRADE IT IN AND ALLOW SOMEONE TO OPERATE THIS DANGEROUS VEHICLE. I AM IN A VERY PRECARIOUS SITUATION BUT CANNOT AFFORD TO SIMPLY SIDELINE THIS VEHICLE AND PURCHASE ANOTHER. NISSAN IS FORCING ME TO OPERATE A VEHICLE WHICH IS A DANGER TO THE OCCUPANTS OF THIS VEHICLE AND TO THOSE OTHERS ON THE STREETS AND HIGHWAYS.