NHTSA Complaint #11317776 — 2017 VOLKSWAGEN GOLF ALLTRACK

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11317776
Vehicle	2017 VOLKSWAGEN GOLF ALLTRACK
Component	SUSPENSION
Date of Incident	November 1, 2019
Date Filed	March 12, 2020
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THERE ARE LOUD CREAKING/CRUNCHING NOISES COMING FROM ALL 4 CORNERS OF THE VEHICLE. SEARCHING YOUTUBE, IT IS A PREVAILING PROBLEM IN ALLTRACKS. IT SEEMS TO BE DEFECTING BUSHING AT THE TOP OF THE SUSPENSION. IT OCCURS WHEN THERE IS LATERAL COMPRESSION AND OCCURS EVEN AT LOW SPEEDS. THIS IS DANGEROUS AS THE ENTIRE CAR REST ON THESE BUSHING AND COULD CAUSE LOSS OF CONTROL WHEN THESE DEFECTIVE PARTS FAIL CATASTROPHICALLY.

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