NHTSA Complaint #11115079 — 2017 VOLKSWAGEN GOLF ALLTRACK

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11115079
Vehicle	2017 VOLKSWAGEN GOLF ALLTRACK
Component	SUSPENSION
Date of Incident	June 29, 2017
Date Filed	August 1, 2018
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

THE FRONT STRUT MOUNTS ON THIS CAR CONTINUALLY GO BAD. AFTER SEVERAL MONTHS OF MIXED CITY AND HIGHWAY (NO OFFROAD) DRIVING, THE STRUTS MAKE A RUMBLE AT LOW SPEEDS ON ANYTHING BUT A FLAT ROAD, AND CAUSE A LOW WHINE WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS (I.E. PARKING, RIGHT TURN ON RED). THE MOUNTS HAVE BEEN ACKNOWLEDGED REPLACED BY THE DEALER TWICE UNDER WARRANTY AND I AM CURRENTLY ON MY 3RD AND THEY ARE MAKING THE SOUNDS AGAIN. MY CAR IS CURRENTLY AT 23,000 MILES AND HAS THE SAME SYMPTOMS. PREVIOUS FIXES OCCURRED AT AROUND 9,000 AND 20,000 MILES.

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Other SUSPENSION Complaints

#11496908 — December 10, 2022 — Car developed a knocking sound from the front-left which occurred during any movement of the suspension, i.e. from al...

#11432701 — September 13, 2021 — The vehicle had been making mild clunking noises for some time (at least 2.5 years) during some combinations of turns...

#11317776 — March 12, 2020 — THERE ARE LOUD CREAKING/CRUNCHING NOISES COMING FROM ALL 4 CORNERS OF THE VEHICLE. SEARCHING YOUTUBE, IT IS A PREVAIL...

#11156600 — December 6, 2018 — WHEN WE BOUGHT THE CAR IT CAME LIFTED WITH BIGGER WHEELS AND TIRES. THEY DID NOT TELL US IT WAS AFTERMARKET AND NOT C...

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