NHTSA Complaint #11317706 — 2018 RAM 1500

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THERE WAS AN EXCESSIVE AMOUNT OF GLUE ON THE PASSENGER?S SIDE WINDOWS. THE VEHICLE WAS TAKEN TO FINDLAY CHRYSLER JEEP DODGE RAM POST FALLS LOCATED AT (550 N ALBERTA ST, POST FALLS, ID 83854) TO BE REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND OFFERED LITTLE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.*DT*DT CONSUMER STATED IMPERFECTIONS OF THE GLASS ON THE VEHICLE WAS DISCOVERED WHEN IT WAS PURCHASED AT 42 MILES ON ODOMETER. WINDSHIELD WAS REPLACED AFTER SEVERAL MONTHS. CONSUMER ASKED DEALER ABOUT THE GLASS ON PASSENGER AND DRIVER'S DOOR. CONSUMER WAS TOLD THERE WAS TOO MUCH GLUE WAS USED BY THE MANUFACTURE WHICH THESE DEFECTS CAUSED DISTORTION IN VIEWING OBJECTS.*JB