NHTSA Complaint #11317699 — 2007 TOYOTA RAV4 ENGINE

Complaint Details

ODI Number	11317699
Vehicle	2007 TOYOTA RAV4
Component	ENGINE
Date of Incident	September 20, 2016
Date Filed	March 12, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

IN 2015 OR 2016 TOYOTA SENT ME A LETTER TELLING ME TO TAKE THE CAR TO THE DEALER FOR A CHECK UP BECAUSE IT WAS BURNING OIL BUT THAT LETTER HAD AN EXPIRATION DATE WHICH DID NOT REALIZE I THOUGHT IT WAS A RECALL SO I TOOK THE CAR TO CHECK AND THEY STARTED A PROCESS THE CAR FAILED ALL THE TESTS THAT THEY DID AND BY THE END THEY TOLD ME THAT THEY COULDN'T FIX IT BECAUSE THE LETTER HAD EXPIRED. WHICH THAT IS NOT RIGHT FOR ME WHAT I NEED FROM TOYOTA IS IF THEY CAN OPEN THAT PROGRAM ONE MORE TIME SO THEY CAN FIX MY CAR BECAUSE IT IS BURNING A LOT OF OIL AND IT HARDLY HAS 50,000 MILES

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