NHTSA Complaint #11317685 — 2009 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11317685
Vehicle 2009 DODGE GRAND CARAVAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 139,482 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

MY HUSBAND AND I PURCHASED A 2009 DODGE GRAND CARAVAN SXT ABOUT 2 WEEKS AGO. WE WERE SO THRILLED TO GO FROM A COMPACT CAR TO A ROOMY VAN TO ACCOMMODATE OUR GROWING FAMILY, (1 MONTH OLD, 2 YEAR OLD AND 7 YEAR OLD). IT WAS SUCH A RELIEF, THOUGH THATS WHAT IT FELT LIKE... AS THE DAYS PRECEDED TO GO ON, WE WERE DRIVING THE VAN ON A MAIN STREET, LEAVING THE GROCERY STORE AND NOTICED THE VAN STALLED OUT OF NO WERE (SHUT OFF) MID TRAFFIC, ALMOST CAUSING A BAD ACCIDENT, WITH OUR ENTRE FAMILY ABOARD... IT WAS FRIGHTENING! THE VAN WAS TAKEN IN IMMEDIATELY TO A LOCAL SHOP, AND WE WERE TOLD THE OIL PLUG ON THE OIL PAN WAS BAD, SO WE GOT THE ENTIRE PAN REPLACED AT A WHOPPING 450.00, HOPING THAT'D FIX THE ISSUE WE GOT THE CAR BACK DROVE OFF THE REPAIR SHOP'S LOT AND LITERALLY LESS THAN 2 MILES IN THE VAN STALLED OUT AGAIN. NOW IT'S SITTING.... I REFUSE TO PUT OUR LIVES AND OTHERS LIVES IN DANGER JUST TO GET AROUND COMFORTABLY. WE CALLED DODGE CUSTOMER CARE ON 03/11/20 AND WAS TOLD TO TAKE IT TO A LOCAL DODGE DEALERSHIP TO ENSURE THE VEHICLE DOESN'T NEED REPAIRS DUE TO ANY PRIOR RECALLS IT MAY NOT HAVE RECEIVED. WE ARE DOING THAT TODAY... THOUGH WE HAVEN'T TAKEN THE VAN TO DODGE... I CAN'T HELP BUT LOSE HOPE IN KNOWING THAT THIS DEADLY ISSUE WILL BE RESOLVED, DUE TO ALL THE OTHER THREADS IV'E READ NOT ONLY ON THIS SITE BUT OTHER SITES AS WELL... HAVING THE SAME ISSUE... A STALLING VAN IN MID TRAFFIC....I MEAN MY HUSBAND WAS GOING 40 MPH THE FIRST TIME THE VAN STALLED!!!!!!! THERE NEEDS TO BE A RECALL.... AND FAST.... ... THIS PUTS LIVES AT STAKE....... PLEASE HELP!

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