NHTSA Complaint #11317678 — 2008 FORD ESCAPE

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING THERE WAS PINGING SOUND COMING FROM THE STEERING. THE CONTACT STATED THAT THE STEERING VIBRATED AND MOVED FROM SIDE TO SIDE. THE CONTACT STATED THAT THE VEHICLE FOLLOWED IN THE DIRECTION OF THE MOVEMENT OF THE STEERING WHEEL. DORSCH FORD LINCOLN KIA LOCATED AT (2641 EATON RD, GREEN BAY, WI 54311 (920) 469-3000) INFORMED THE CONTACT STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE FAILURE OF THE STEERING TORQUE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,600.