NHTSA Complaint #11317607 — 2018 FORD F-350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11317607
Vehicle 2018 FORD F-350
Component STEERING
Date of Incident
Date Filed
Mileage 9,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I FIRST HAD A DEATH WOBBLE AT 9000 MILES. I WAS UNSURE OF WHAT HAPPENED, THOUGHT I HIT SOMETHING OR BLEW A TIRE AT 60 MPH. AFTER THE FIRST TIME IT DIDN'T HAPPEN FOR ANOTHER YEAR. AT 15000 MILES IT BECAME MORE AND MORE RECURRING AND I STARTED ASKING AROUND AND HEARD OF THE DEATH WOBBLE. IT HAPPENS WHEN YOU ARE DRIVING AT SPEEDS OF GREATER THAN 50 MPH AND IS SUCH A VIOLENT SHAKE IT MAY PUT YOU INTO ANOTHER LANE. YOU CAN NOT DRIVE THROUGH IT AND MUST SLOW DOWN TO UNDER 25 MPH. THE LAST TIME I HAD TO HIT MY BREAKS ON A FREEWAY WITH A SEMI BEHIND ME GOING 70 MPH AND NEARLY WAS REAR ENDED OR CAUSING A HUGE CRASH. I WAS TERRIFIED TO DRIVE IT AND FORTUNATE ENOUGH TO HAVE A COMPANY VEHICLE TO USE AS MY DAILY COMMUTER. I CONTACTED MY DEALER AND THEY HEARD OF IT AND SCHEDULED AND ORDERED PARTS FOR THE REPAIR. I SINCE HAVE HAD IT REPAIRED ON A BRAND NEW TRUCK WITH 16000 MILES. THEY INFORMED ME THIS SHOULD FIX IT BY REPLACING THE STABILIZER. REALLY? HOW DID IT WEAR OUT SO QUICKLY, I FEEL THIS IS A BIGGER PROBLEM AND THIS IS ONLY A SIMPLE FIX TO THE SITUATION TO GET ME ANOTHER 10000 MILES. DONT HIT ANY ROUGH BUMPS OR IT WILL HAPPEN TO YOU WAS MY WORRY AND BEING REAR ENDED OR THROWN INTO ONCOMING TRAFFIC.

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