NHTSA Complaint #11317570 — 2008 HARLEY-DAVIDSON FLHTCU

TL* THE CONTACT OWNS A 2008 HARLEY DAVIDSON ELECTRA GLIDE ULTRA FLHTCUI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 18V076000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO GREELEY HARLEY-DAVIDSON AND WILD WEST MOTORSPORTS, INC. LOCATED AT (3010 29TH ST, GREELEY, CO 80631 (970) 351-8150) TO PERFORM THE RECALL REPAIR. THE BRAKE SYSTEM WAS FLUSHED REFILLED WITH PLATINUM DOT 4 BRAKE FLUID. THE CONTACT STATED THAT WHILE RIDING THE MOTORCYCLE, THE BRAKES FAILED TO OPERATE AS DESIGNED AFTER THE RECALL REPAIR WAS PERFORMED. THE MOTORCYCLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN SOUGHT PERMISSION FROM THE MANUFACTURER TO AUTHORIZE AN ADDITIONAL REPAIR HOWEVER, THE MANUFACTURER DECLINED TO AUTHORIZE A SECOND REPAIR. THE CONTACT PURCHASED A REPLACEMENT PART AND REPAIRED THE MOTORCYCLE HOWEVER, THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 60,000.