NHTSA Complaint #11256221 — 2008 HARLEY-DAVIDSON FLHTCU SERVICE BRAKES

Complaint Details

ODI Number	11256221
Vehicle	2008 HARLEY-DAVIDSON FLHTCU
Component	SERVICE BRAKES
Date of Incident	September 11, 2019
Date Filed	September 17, 2019
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2008 HARLEY-DAVIDSON FLHTCU. WHILE RIDING AND ATTEMPTING TO STOP, THE REAR BRAKES MALFUNCTIONED AND WERE INOPERABLE. MOMENTS LATER, BOTH THE REAR AND FRONT BRAKES MALFUNCTIONED AND THE MOTORCYCLE DID NOT IMMEDIATELY STOP, NEARLY CAUSING A CRASH. THE MOTORCYCLE WAS TAKEN TO CENTENNIAL PARK HARLEY-DAVIDSON (12477 E. BROAD ST SW, PATASKALA, OH) WHERE IT WAS DIAGNOSED THAT THE BRAKE HYDRAULIC UNIT AND MASTER CYLINDER NEEDED TO BE REPLACED. THE OWNER WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V016000 (SERVICE BRAKES) WITHOUT REPLACING THE MASTER CYLINDER AND HYDRAULIC SYSTEM. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 21,000.

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