NHTSA Complaint #11317509 — 2017 KIA OPTIMA HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11317509
Vehicle	2017 KIA OPTIMA HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	January 15, 2020
Date Filed	March 11, 2020
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2017 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN OPERATION, THE VOLTAGE INDICATOR SWITCHED FROM NORMAL VOLTAGE TO HIGH VOLTAGE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ELK GROVE KIA LOCATED AT (8480 LAGUNA GROVE DR, ELK GROVE CA) WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 18V161000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.

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