NHTSA Complaint #11317454 — 2016 DODGE JOURNEY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11317454
Vehicle	2016 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	September 10, 2019
Date Filed	March 11, 2020
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

DRIVERS SIDE WINDOW SWITCH WOULD NOT WORK EVERY ONCE IN A WHILE. THEN STARTED MAKING CLICKING NOISE AND NOT WORKING. WILL NOT CONTROL ANY WINDOWS AND NO WINDOWS WILL GO UP OR DOWN. I HAVE SPENT ALOT OF MONEY REPLACING PARTS AND NOTHING IS FIXING THE PROBLEM AND WHEN I LOOK ONLINE FOR ADVICE I READ ABOUT THIS BEING A COMMON PROBLEM WITH DODGE JOURNEY AND ALSO READ THAT THIS PROBLEM HAS LED TO ELECTRICAL FIRE IN SOME VEHICLES. WHY HAS THIS PROBLEM NOT BEEN FIXED AND WHATEVER PART RECALLED

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