NHTSA Complaint #11317222 — 2012 FORD FOCUS

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11317222
Vehicle	2012 FORD FOCUS
Component	WHEELS
Date of Incident	March 6, 2020
Date Filed	March 10, 2020
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE LUG NUTS THAT FORD USES ON MY CAR ARE POORLY DESIGNED, AND WILL SWELL. WHEN THIS HAPPENS, IT IS IMPOSSIBLE TO REMOVE THEM (SUCH AS WHEN YOU HAVE A FLAT TIRE) AND THEY NEED TO BE BROKEN OFF, AND NEW LUG NUTS PUT ON. IF YOU HAVE A FLAT, YOU HAVE TO GET YOUR CAR TOWED. FORD KNOWS THIS IS AN ISSUE AND REFUSES TO DO ANYTHING TO MAKE IT RIGHT, INFECT THEY STILL USE THIS FAULTY PARTS.

Related Complaints for the 2012 FORD FOCUS

Other WHEELS Complaints

#11560141 — December 14, 2023 — 14-Dec-2023, Brought my car into the tire repair store to have flat fixed. Was told the 5 lug nuts would have to be ...

#11550854 — October 19, 2023 — Was told my lug nuts are swollen and need to be replaced.

#11545288 — September 18, 2023 — I went to Ramsey Ford Dealer in Rising Sun, Maryland for tire rotation on 7/22/21 with 125,803 mileage. They told me...

#11459060 — March 31, 2022 — Lug nuts swelled, unable to remove without damaging, all 20 lugs nuts.

#11350275 — August 19, 2020 — I WAS WONDERING ABOUT ANY RECALLS OR COMPLAINTS ON THE SUMITOMO TOUR PLUS LSV 215/50R17 TIRES. I PURCHASED A VEHICLE ...

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