NHTSA Complaint #11316998 — 2017 HONDA CR-V

WHILE DRIVING NORMALLY WITH NO TRAFFIC OR OBSTACLES IN FRONT, ALL HONDA SENSING SUITE FEATURES RANDOMLY FAIL AND TRIGGER A SERIES OF WARNING MESSAGES FLASHING SEQUENTIALLY ON THE HUD INDICATING A PROBLEM WITH THE FOLLOWING: LKAS, COLLISION MITIGATION, BRAKING, ADAPTIVE CRUISE CONTROL, AND ROAD DEPARTURE MITIGATION SYSTEMS. THE BRAKE PEDAL BECOMES STIFF AND BRAKES FEEL UNRESPONSIVE BUT SOMETIMES ENGAGE TO STOP THE CAR EVEN IF STOPPING IS UNSAFE, SUCH AS DRIVING ON A HIGHWAY WITH NO CARS IN FRONT. THIS HAPPENS RANDOMLY IN DIFFERENT ENVIRONMENTS AT DIFFERENT SPEEDS. RAIN, SUN, HILLS, TRAFFIC, NO TRAFFIC, BUT IT IS DIFFICULT TO REPLICATE THE ISSUE. THE SENSORS TRIGGER A FALSE POSITIVE THINKING THERE IS AN IMMINENT COLLISION EVEN IF DRIVING 35 MPH ON AN EMPTY ROAD. IT ALSO TRIGGERS WHEN FOLLOWING A CAR WITH WARNING TONES AND AUTOMATIC BRAKING. THE CAR FEELS LIKE IT IS REBOOTING ITSELF IN THE MIDDLE OF A FALSE BUT SELF-INDUCED CRISIS. I HAVE NARROWLY AVOIDED COLLISIONS BECAUSE THE CAR TOOK OVER CONTROL WHEN NOT NEEDED, ONLY TO TURN OFF ALL SAFETY FEATURES AND WARN THAT THERE IS A PROBLEM WITH THE BRAKING SYSTEM. THE DEALERSHIP SERVICE DEPARTMENT CLAIMED IT WAS A LOW BATTERY, BUT REPLACING WITH A NEW BATTERY DOES NOT RESOLVE THE ISSUES. THE SERVICE DEPARTMENT THEN TRIED TO CLAIM DRIVER ERROR AFTER DELETING TROUBLE CODES, WITH NO EXPLANATION HOW "DRIVER ERROR" CAN CAUSE THE SAME ERROR MESSAGES TO DISPLAY ON THE HUD AS ALL OF THE PLAINTIFFS OF A CLASS-ACTION LAWSUIT SAY THE SAME THING.