NHTSA Complaint #11316983 — 2013 FORD FIESTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11316983
Vehicle	2013 FORD FIESTA
Component	ELECTRICAL SYSTEM
Date of Incident	December 14, 2019
Date Filed	March 9, 2020
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

VEHICLE WAS PARKED WHILE WE ATE DINNER. WHEN WE STARTED IT, HEADLIGHTS WOULD NOT COME ON. DROVE HOME USING HIGH BEAMS. UPON INSPECTION DISCOVERED HEADLIGHT RELAY WAS CORRODED. RESEARCH YIELDED A RECALL IN ATLANTIC CANADA FOR THE SAME ISSUE (19S28) BUT FORD USA DOES NOT RECOGNIZE THE ISSUE. WHEN WE TOOK OUR VEHICLE TO THE DEALERSHIP, THE TECH SAID HE'D SEEN THE ISSUE BEFORE. RESOLVED BY REPLACING THE BATTERY JUNCTION BOX AT GREAT EXPENSE.

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