NHTSA Complaint #11559321 — 2013 FORD FIESTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11559321
Vehicle 2013 FORD FIESTA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

we broke down in hopskinville kentucky at a gas station. had problems with going into drive and reverse. not wanting to shift. got it going on highway. wouldnt shift into gears lost of power. engine roars loudly and has difficulty shifting to higher gears when we attempt to accelerate. It feels like gears ears slipping or catching when speeding up or slowing down.Unpredictable shifting Trouble shifting into higher gear Trouble downshifting Getting stuck in the same gear. yes it has cause it would not shift and be stuck in the road.. took it to lovegreens in kirksville MO back at home. been nothing but issues and problems. they have lied to us and the ford customer service. they never ran a test on my vehicle they told ford that they havent done a test cause i was trying to get a loaner vehicle,. it has not been inspected. none of the lights came on until we experence the breakdown in kentucky. made it to athens alabama then had it trailered back to kirksville mo due to it almost causins a wreck. lovegreens said they have fixed the recall of the tcm but it was never fixed. i asked ford if i can get a diagnostic test if i can take it to another dealership for the recall... they would not honor it due to lovegreens claiming they fixed the tcm. 2 weeks later i went to pick the vehicle up it was stuck in first gear and it would not shift out of 1st gear. put it in L and then back to drive still would not shift gears. i decided to park it and i havent drove it since.

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