NHTSA Complaint #11316631 — 2015 CHEVROLET SILVERADO 2500

MY SILVERADO WAS ORIGINALLY SOLD AND REGISTERED IN CANADA. IT WAS EXPORTED TO THE US AND I PURCHASED IT IN JULY 2019. RECENTLY MY REAR WINDOW DEFOGGER HAS FAILED TO FUNCTION AND I FOUND THAT CANADA HAD RECALL FOR THIS REASON AND I'M VERY CONCERNED ABOUT POSSIBLE FIRE OR EXPLODING GLASS ON MY TRUCK. GOOD MORNING MR. HUNT, THANK YOU FOR CONTACTING TRANSPORT CANADA'S RECALLS DIVISION. IN REVIEWING THE RECALL AND DISCUSSING THE MATTER WITH GENERAL MOTORS CANADA, THEY HAVE CLARIFIED THAT RECALL N192220470 DOES INVOLVE 2015-2019 MODEL YEAR SILVERADO HD MODELS. IN REVIEWING THE PROVIDED VEHICLE INDENTIFICATION NUMBER, IT APPEARS AS THOUGH THIS VEHICLE NO LONGER RESIDES IN CANADA. REGISTRATION HISTORY SHOWS THAT IT WAS PREVIOUSLY EXPORTED OUT OF THE COUNTRY PRIOR TO THIS RECALL BEING ISSUED. THIS IS THE REASONING WHY YOUR VIN NUMBER IS NOT INCLUDED WITHIN THIS RECALL. GM'S N192220470 RECALL (TRANSPORT CANADA RECALL #2019-325) WAS ISSUED IN JUNE 2019, AND ONLY APPLIES TO VEHICLES THAT ARE REGISTERED AND OPERATED IN CANADA. DUE TO ENVIRONMENTAL CLIMATE AND FAILURE RATES, THIS RECALL IS EXCLUSIVE TO CANADA, AND WAS NOT ISSUED IN THE UNITED STATES. HOWEVER, TO ADDRESS VEHICLES THAT ARE OPERATED AND REGISTERED IN SIMILAR CLIMATES, 'COLD STATES' IN THE UNITED STATES, GENERAL MOTORS USA ISSUED A VOLUNTARY REGION SPECIFIC CUSTOMER SATISFACTION PROGRAM (N192265660). TO FIND OUT IF YOUR VEHICLE IS APPLICABLE TO THIS CUSTOMER SATISFACTION PROGRAM, YOU WOULD HAVE TO CALL GENERAL MOTORS USA WITH YOUR VIN NUMBER. FURTHERMORE, IF YOU ARE EXPERIENCING A SIMILAR FAILURE, AND FEEL YOUR SAFETY IS AT RISK, WE WOULD RECOMMEND CONTACTING AND LOGGING A COMPLAINT WITH OUR UNITED STATES COUNTERPARTS, SINCERELY,RECALLS DIVISION / MULTI-MODAL AND ROAD SAFETY PROGRAMS TRANSPORT CANADA / GOVERNMENT OF CANADA