NHTSA Complaint #11316555 — 2011 CHEVROLET CRUZE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11316555 |
| Vehicle | 2011 CHEVROLET CRUZE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 53,881 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
FIRST TIME THE PROBLEM OCCURRED, I HAD JUST STARTED DRIVING AND MY CAR WOULD NOT SHIFT INTO THE NEXT GEAR, LEAVING ME DOING 20 MILES PER HOUR TO A SAFE PARKING SPOT. I WAS NO LONGER ABLE TO REVERSE. CHECK ENGINE LIGHT THEN CAME ON. FUSE CHANGED FOR INDICATOR LIGHT AND TRANSMISSION FLUID CHECKED(FLUIDS FINE). CAR BEGAN WORKING WITH NO EXPLANATION. SECOND INCIDENT WAS BACKING OUT OF MY DRIVEWAY, AFTER USING THE CAR WITHOUT INCIDENT EARLIER. WENT INTO REVERSE FINE. BACKED OUT, ONLY TO DISCOVER I COULD NOT GO FORWARD INTO DRIVE. DRIVE ACTED AS IF IN PARK. REVERSE WORKED. NEUTRAL WORKED AS IF IN REVERSE. HAD TO BACK INTO A SAFE PARKING SPACE ON THE STREET INSTEAD OF PULLING BACK INTO DRIVEWAY. ALMOST RAN OVER MY SON THAT WAS GOING TO PUSH MY CAR WHILE IN NEUTRAL, DUE TO THE FACT THAT ONCE THE CAR WAS IN NEUTRAL, IT WAS STILL REVERSING.
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