NHTSA Complaint #11316531 — 2019 SUBARU WRX

SMALL GLASS CHIP DEFECT OCCURRED IN THE CENTER OF THE PASSENGER SIDE WINDSHIELD. THIS OCCURRED WHILE THE VEHICLE WAS STATIONARY AND SITTING IN A PARKING LOT. THIS VEHICLE WAS ISOLATED IN THE PARKING LOT AND DID NOT HAVE ANY OTHER VEHICLES NEAR IT. IT IS UNKNOWN WHETHER THE WINDSHIELD TEMPER OR COMPOSITION MAY BE DEFECTIVE AND EASILY PROPOGATED A DEFECT ON THE WAY TO THE PARKING LOT. THE WAY THE WINDSHIELD CHIPPED/DEVELOPED THE SMALL CRACK WOULD HAVE HAD TO OCCUR WITH EASE BECAUSE THE VEHICLE WAS BRAND NEW (350 MILES) AND HAD NO INTERACTIONS WITH FLYING DEBRIS ESPECIALLY WITH THE SHORTER DRIVE. THE CHIP/SMALL CRACK WAS SMALL ENOUGH TO BE REPAIRED BUT STILL IS VISIBLE INSIDE THE VEHICLE. THE INSURANCE COMPANY EPOXIED THE SMALL CHIP TO MITIGATE MORE POTENTIAL CRACKING. DUE THE AFOREMENTIONED CIRCUMSTANCES, THIS APPEARS TO HAVE THE SAME OCCURRING INCIDENTS HAPPENING ACROSS ALL AFFECTED SUBARU MODELS.