NHTSA Complaint #11316419 — 2015 TOYOTA CAMRY

I PURCHASED THIS CAR IN 2017, AFTER ABOUT 6 MONTHS OR MORE I NOTICED A KNOCKING NOISE WHEN I TURNED INTO MY DRIVEWAY OR MADE A RIGHT TURN. I TOOK IT TO VANDERGRIFF TOYOTA AND AFTER TAKING IT BACK A FEW TIMES, ONE OF THE TECHNICIAN HEARD THE KNOCKING SOUND AND SAID IT WAS THE SUNROOF, I HADN'T OPENED THE SUNROOF SINCE THE GUY AT VANDERGRIFF HONDA SOLD ME THE CAR. I CALLED THE TOYOTA CUSTOMER SERVICE NUMBER, INFORMED THE YOUNG MAN I HAD GOOGLED SUNROOF RECALL AND SAW THAT IT INCLUDED 2014 AND SOME 2015 TOYOTA CAMRY'S, I GAVE HIM MY VIN NUMBER AND HE SAID THIS PARTICULAR CAR VIN NUMBER WAS NOT LISTED AND THERE WAS NOTHING THEY COULD DO FOR ME. I ASKED TO SPEAKE TO HIS SUPERVISOR, HE PUT ME ON HOLD, CAME BACK AND STATED AGAIN THERE NOTHING TOYOTA CAN DO. I DON'T HAVE $2500 DOLLARS OR MORE TO FIX A FACTORY DEFECT AND WOULD THINK TOYOTA WOULD STEP UP AND DO THE RIGHT THING. I BOUGHT THE CAR IN JANUARY 2017, AND THE PROBLEM BEGAN AROUND JUNE 2017. I HOPE YOU CAN FIND THAT RECALL AND FIX MY CAR.