NHTSA Complaint #11316395 — 2019 RAM 3500

AFTER HAVING THIS TRUCK IN THE SERVICE DEPARTMENT 7 TIMES FOR AN ISSUE WITH THE AUTO LEVEL REAR AIR SUSPENSION AND STILL NOT HAVING THE ISSUE SOLVED I FIRMLY BELIEVE THAT AFTER THIS INCIDENT OCCURRED THAT SOMEONE IS GOING TO BE SERIOUSLY HURT OR KILLED. ON FEBRUARY 18, 2020 I WAS DRIVING 70MPH DOWN A 6-7% DOWNGRADE WHILE PULLING A 25FT BIG TEX FLATBED TRAILER UNLOADED WEIGHING 5,800 POUNDS WHEN OUT OF NO WHERE IT DECIDED TO SWITCH ITSELF OUT OF ALTERNATE TRAILER HEIGHT TO NORMAL RIGHT HEIGHT. IT SCARED THE LIVING DAYLIGHTS OUT OF ME. NOT KNOWING IF THE ENTIRE SYSTEM WAS GOING TO FAIL AND POTENTIALLY BLOWOUT TAKING OUT MY BRAKE LINES ALONG WITH IT. LIKE I ALREADY STATED I HAVE HAD THIS TRUCK IN THE SERVICE DEPARTMENT 7 TIMES FOR THIS ISSUE AND NOT ONE PERSON CAN FIGURE OUT WHAT IS WRONG WITH THE TRUCK. I HAVE REQUESTED THE DEALERSHIP WHERE I PURCHASED IT FROM TO RE-PURCHASE IT BUT THE FIRMLY DENIED THAT. I HAVE ALSO REQUESTED THAT THE FCA US LLC RE-PURCHASE THIS TRUCK DUE TO MY STATE LEMON LAW BUT THEY AS WELL FIRMLY DENIED A RE-PURCHASE.