NHTSA Complaint #11316142 — 2007 LEXUS LS

I HAVE FILED A COMPLAINT WITH CORPORATE LEXUS ABOUT THE NOTORIOUS 'BRAKE ACTUATOR ' ISSUE. THERE WAS A RECALL CAMPAIGN 150K MILES OR 10 YEARS FROM MANUFACTURE BUILD DATE. WHAT I AM HAVING IS NOISE COMING FROM THE BRAKE ACTUATOR WHEN THE PEDAL IS DEPRESSED. THIS ISSUE WILL ONLY LEAD UP TO THE BRAKE ACTUATOR FAILING AND CAUSING A CATASROPHIC ACCIDENT. MY VEHICLE ONLY HAS 88K MILES. DEALERSHIP AND CORPORATE KNOWS OF THE ISSUE AND WILL NOT HONOR THE WARRANTY ENHANCEMENT. THERE IS A REASON WHY THEY HAD THIS EXTENDED CAMPAIGN BECAUSE THEY KNOW THAT THE BRAKE ACTUATORS IN THESE VEHICLES ARE FAULTY. NOT ONLY ON THIS MODEL BUT OTHER MODELS AND MOST RECENTLY NEWER VEHICLES MADE BY LEXUS ARE HAVING THIS ISSUE AND ARE BEING CALLED IN TO HAVE THE BRAKE ACTUATOR FIXED. THE CONTROL ARMS ON THIS VEHICLE IS ALSO ANOTHER ISSUE BUT I DONT MIND FORKING THE BILL ON THAT BECAUSE IT IS A WEAR AND TEAR ITEM. THE NOISE OF MY BRAKE ACTUATOR WILL GRUNT ON THE HIGHWAY STREETS AND WHILE PARKED. AS A LIFE LONG LEXUS CONSUMER I AM EXTREMLY BOTHERED THAT THEY DO NOT CARE ABOUT THEIR CUSTOMERS SAFETY. MIND YOU THE REPAIR IS ROUGHLY $5000 REDICULOUS THAT CUSTOMERS HAVE TO FORK OUT THE MONEY ON A VEHICLE THEY CALL THEIR FLAGSHIP. IT IS NOT A MATTER OF 'IF' IT WILL FAIL BUT 'WHEN'. CONAIDERING THE AMOUNT OF VEHICLES AFFECTED BY THIS I AM VERY SURPRISED THERES NO ACTUAL 'RECALL' FOR THIS SPECIFIC VEHICLE. THE NUMBER IS IN THE THOUSANDS. HIGHLY DISSAPOINTED IN LEXUS AS THEY ARE WILLING TO SACRAFICE THE SAFETY OF THEIR CUSTOMERS OVER A FAULTY PART THE CAR WAS MANUFACTURED WITH. ALSO SUPPOSEDLY THEY SENT OUT LETTERS FOR THE WARRANTY ENHANCEMENT BUT I NEVER RECEIVED ONE OR A PHONE CALL STATING THAT OWNERS WERE ABLE TO BRING IN THEIR VEHICLE TO HAVE THIS REPAIRED. I HAD THIS ISSUE BEFORE THE WARRANTY ENHANCEMENT WAS OVER AND THEY SAID IF THERE IS NO LIGHT THEY WONT HONOR IT.