NHTSA Complaint #11653197 — 2007 LEXUS LS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11653197
Vehicle	2007 LEXUS LS
Component	UNKNOWN OR OTHER
Date of Incident	February 9, 2025
Date Filed	April 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

This car has a melty / sticky peeling interior defect issue. I bought my 2007 LS 460L in October 2019. I had my daughter a year later. As she grew and rode in the vehicle she started scrapping and consuming the door panel. I did not know the interior could be consumed, as I did not think about eating the interior pieces. Kids think differently. My family is at health risk from this consumable interior. I'm trying to get Pines Lexus to fix this issue but they say too much time has passed and I have to pay for this myself. I purchased the vehicle in 2019, they did not warn me of the car's defects and safety issues. The interior should be a safety recall with no expiration. Please assist.

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