NHTSA Complaint #11315865 — 2019 LEXUS IS 300

TL* THE CONTACT OWNS A 2019 LEXUS IS 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LONGO LEXUS LOCATED AT (3530 N PECK RD, EL MONTE, CA 91731) WAS CONTACTED AND IT WAS CONFORMED THAT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS INSTRUCTED TO NO LONGER DRIVE THE VEHICLE. THE CONTACT WAS GIVEN THE OPTION OF A LOANER VEHICLE, BUT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.