NHTSA Complaint #11343003 — 2019 LEXUS IS 300

TL* THE CONTACT OWNS A 2019 LEXUS IS 300 EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: TURANZA EL400, TIRE SIZE: 255/35/R18 N/A, DOT NUMBER: RB4TR982520. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE AT A STAND STILL AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE CONTACT STATED THAT HER HUSBAND EXITED THE VEHICLE AND SAW THAT THE REAR PASSENGER'S SIDE TIRE HAD DETACHED FROM THE RIM. THE CONTACT STATED SHE EXITED THE VEHICLE AND FOUND THE DEFECTIVE TIRE NEAR WHERE SHE WAS PARKED. THE CONTACT STATED THE SIDEWALL OF THE TIRE WAS ATTACHED TO THE RIM. THE CONTACT STATED THAT A BYSTANDER ASSISTED WITH REPLACING THE TIRE WITH THE SPARE. THE CONTACT DROVE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO A FIRESTONE FACILITY AND WAS INFORMED THE TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,300. *LN THE CONSUMER SUBMITTED PHOTOS. *TR