NHTSA Complaint #11315862 — 2018 JEEP COMPASS

WE LEASED A 2018 JEEP COMPASS ON 02-27-2018 FROM DANBURY DODGE DEALERSHIP. WE STARTED TO HAVE PROBLEMS IN NOVEMBER 2019, ONLY GETTING 7 MILES PER GALLON, GOING FROM HEATER TO AC ON ITS OWN AND LOOSING ENTIRE DISPLAY SCREEN. TRIED TO GET INTO DEALERSHIP ON MANY OCCASIONS BUT WAS TOLD THEY HAD NO LONER SO WHEN THE DISPLAY SCREEN WAS LOST, I RENTED A CAR AND WENT FOR SERVICE AT DANBURY DODGE. WITHIN ONE HOUR THEY CALLED ME STATING THAT THE ENTIRE ENGINE HAD TO BE REPLACED. THAT IS A VERY SHORT TIME TO DETERMINE THIS, VEHICLE ONLY HAS 16,000 MILES ON IT. THE NEXT WEEK I WAS INFORMED THAT IT WAS FIXED. WHEN I DROVE IT HOME, I NOTICED A SOUND IN THE ENGINE AND A SHUTTERING THAT IT NEVER HAD. WHEN MY HUSBAND GOT HOME, HE LOOKED UNDER THE HOOD TO MAKE SURE THEY HAD PUT BACK ANTI FREEZE, WHICH THEY DID NOT, BUT ALSO FOUND THAT THEY LEFT A 3' TOOL THAT WAS LAYING ACROSS THE BATTERY! IF THIS HAD FALLEN IT WOULD HAVE HIT THE BATTERY CONNECTIONS AND CAUSED A FIRE. I AGAIN WENT DOWN TO THE DEALERSHIP WITH THIS NEW PROBLEM AND WAS TOLD THAT THE NEW ENGINE MIGHT NEED TO BE REPLACED. WE HAVE DONE RESEARCH ON THE 2018 JEEP COMPASSES AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAFETY ISSUES WITH THE ENGINES AND ELECTRICAL PROBLEMS. THESE VEHICLES ACTUALLY CAN STOP RUNNING. THIS IS A HUGE SAFETY ISSUE ON ANY ROAD, ESPECIALLY ON THE HIGHWAY. I REQUESTED FROM THE DEALERSHIP AND THE JEEP CORPORATION TO BUY BACK THIS VEHICLE DUE TO THE NOW KNOWN SAFETY ISSUES. BOTH HAVE REFUSED. I TAKE CARE OF MY GRANDCHILDREN AND THIS REPRESENTS A HUGE ISSUE FOR OUR FAMILY. I CAN NOT UNDERSTAND WHY THERE IS NOT A RECALL ON THESE VEHICLES. I HAVE ARTICLE UPON ARTICLE STATING THE ENGINE PROBLEMS. I AM WILLING TO MAKE COPIES AND GET THEM TO YOU. WE HAVE TO SURRENDER THE VEHICLE AND TAKE A HIT ON THE REMAINING LEASE PAYMENTS. I NEED SOME HELP, PLEASE!