NHTSA Complaint #11315657 — 2009 BUICK ENCLAVE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11315657
Vehicle 2009 BUICK ENCLAVE
Component STEERING
Date of Incident
Date Filed
Mileage 126,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

MY STEERING CONTINUES TO LOCK UP WHEN DRIVING. MAKING TURNS STEERING GETS TIGHT. I HAVE HAD ALMOST HAD AN ACCIDENT DUE TO THIS SAFETY ISSUE. AT THIS POINT I AM CONCERNED FOR MY SAFETY AND CHILDREN WHEN DRIVING. THERE SEEMS TO BE ALOT OF ISSUES AND COMPLAINTS REGARDING A REPLACEMENT STEERING GEAR/RACK PINION AND LEAKING FLUID. AT ONE POINT DO GM THINK ABOUT THE SAFETY OF THEIR CUSTOMERS. THIS REPAIR COST IS $1709.04. ON TOP OF OTHER REPAIRS I JUST PAID $1812.44 TO FIX OTHER ISSUES THAT I CAN SOMEWHAT UNDERSTAND BUT THE STEERING GEAR AND RACK PINION IS DEFINITELY AN ISSUE OF CONCERN TO ALL FAMILIES AND CAN DEFINITELY LOOSE THEIR LIFE. EVERY DAY I GET IN MY VEHICLE MY CONCERN IS WILL MY FAMILY LOOSE THEIR LIFE IF MY STEERING LOCK UP OR I CANT AVOID AN ACCIDENT DUE TO THE ISSUE.

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