NHTSA Complaint #11315616 — 2017 BUICK ENCORE AIR BAGS

Complaint Details

ODI Number	11315616
Vehicle	2017 BUICK ENCORE
Component	AIR BAGS
Date of Incident	November 27, 2019
Date Filed	March 2, 2020
Mileage	29,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNED A 2017 BUICK ENCORE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 28 MPH, SHE CRASHED INTO THE BACK OF ANOTHER VEHICLE. UPON IMPACT, THE DRIVER SEAT BELT DID NOT ENGAGE AND SHE HIT HER CHEST ON THE STEERING WHEEL; SHE ALSO HIT HER LEFT KNEE ON THE DASHBOARD. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AT THE SCENE. THE CONTACT TOOK HIS WIFE TO THE EMERGENCY ROOM AND SHE WAS TREATED FOR BRUISES TO HER CHEST AND LEFT KNEE. THE OTHER DRIVER DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOTALED AND TOWED TO CLASSIC CHEVROLET CADILLAC (3855 EASTEX FWY, BEAUMONT, TX 77706). THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 29,000.*BF*JB

Related Complaints for the 2017 BUICK ENCORE

Other AIR BAGS Complaints

#11672365 — July 9, 2025 — While traveling at approximately 77 mph on the interstate, I was forced off the road by another vehicle, causing my c...

#11644612 — February 24, 2025 — This car is not mine but someone somehow fraudulently registered it in my name. I got the VIN # from truth finder w...

#11642773 — February 14, 2025 — Passenger airbag light on dash is lit. Has ben lit for about a month.

#11591133 — May 28, 2024 — The contact owns a 2017 Buick Encore. The contact stated that while the front passenger's side seat was occupied, the...

#11501163 — January 10, 2023 — On 12/27/22 around 9:40pm my husband and I were traveling home on the 580 Altamont pass going towards Tracy. I was tr...

Recent Complaints for the 2017 BUICK ENCORE

#11718605 — STRUCTURE:BODY — February 17, 2026 — Rear passenger doors fail to engage internal lock when Child-Lock feature is on, door can still be opened from interi...

#11712977 — ENGINE AND ENGINE COOLING — January 23, 2026 — The contact owns a 2017 Buick Encore. The contact stated that while driving approximately 25 MPH, the contact smelled...

#11711722 — VISIBILITY/WIPER — January 18, 2026 — Wipers will not shut off.

#11710027 — ENGINE — January 9, 2026 — 4/2025-Engine coolant water outlet needed to be replaced 5/2025- Turbo boost replaced (under recall) 6/2025- Engine f...

#11687912 — ENGINE — September 17, 2025 — I have went to the dealership for the past two years with this problem and they keep saying they are not getting any ...