NHTSA Complaint #11315590 — 2012 KIA SPORTAGE

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE SHUDDERED AND MADE AN ABNORMAL SOUND WITHOUT A WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER, OPENED THE HOOD AND NOTICED THE ENGINE WAS COVERED WITH ENGINE OIL. THE VEHICLE WAS TOWED TO STERLING KIA LOCATED AT (125 SOUTHCITY PKWY, LAFAYETTE, LA 70503) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V101000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.