NHTSA Complaint #11312275 — 2015 AUDI ALLROAD STEERING

Complaint Details

ODI Number	11312275
Vehicle	2015 AUDI ALLROAD
Component	STEERING
Date of Incident	January 27, 2020
Date Filed	February 29, 2020
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

ESPECIALLY IN COLD WEATHER, STEERING INTERMITTENTLY DEVELOPED RESISTANCE AT CENTER POINT WHILE IN MOTION - FROM 30 MPH ON UP. STEERING WOULD NOT STAY POINTED STRAIGHT AHEAD, WOULD KICK OFF TO ONE SIDE OR ANOTHER. PROBLEM WOULD GO AWAY IF CAR WAS TURNED OFF AND ON, ONLY TO REOCCUR. PROBLEM WAS DIAGNOSED AS INTERNAL STEERING RACK FAULT CAUSING STEERING SHAFT TO HEAT UP AND BIND. SOLUTION WAS TO REMOVE AND REPLACE ENTIRE RACK ASSEMBLY AND STEERING KNUCKLE.

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