NHTSA Complaint #11312086 — 2016 INFINITI QX50 VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11312086
Vehicle	2016 INFINITI QX50
Component	VEHICLE SPEED CONTROL
Date of Incident	December 11, 2019
Date Filed	February 28, 2020
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TL* THE CONTACT OWNS A 2016 INFINITI QX50. CONTACT STATED THAT WHILE TURNING INTO A PARKING FACILITY THE RPM REVVED UP WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE VEHICLE RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO GEORGE HARTE INFINITI LOCATED AT (1076 S. COLONY DRIVE, WALLINGFORD, CT 06492, (203) 495-6700) WHERE THE VEHICLE WAS TEST DRIVEN AND DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE RECEIVED AN UNKNOWN REPAIR HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS SCHEDULED TO BE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

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