NHTSA Complaint #11312015 — 2011 JAGUAR XF

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11312015
Vehicle	2011 JAGUAR XF
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 17, 2020
Date Filed	February 28, 2020
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

VEHICLE SUBJECT TO APPARENT FUEL STARVATION. ENGINE CUTS OUT AND CANNOT BE RESTARTED. SOMETIMES WHEN STATIONARY AND SOMETIMES WHEN MOVING. AFTER A PERIOD OF TIME IT SPONTANEOUSLY RESTARTS, TYPICALLY NEXT DAY. AAA TOWED AND REPLACED THE FUEL PUMP WITH OEM PART, BUT IT DOES NOT HELP. I CAN PROVIDE RECEIPT IF NEEDED. APPEARS TO BE VERY SIMILAR SYMPTOMS TO THE 2010 AND 2013 JAGUAR XF RECALLS, BUT JAGUAR INDICATES THAT MY VIN IS NOT COVERED AND I SHOULD CONTACT THE DEALER AT MY OWN EXPENSE. PERSISTENT PROBLEM...DANGEROUS AND NOT FAIR! THIS HAPPENED 4 TIMES SO FAR, MOST RECENTLY YESTERDAY. CAR HAS APX. 56K MILES ON IT.

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