NHTSA Complaint #11311999 — 2012 FORD FLEX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11311999
Vehicle	2012 FORD FLEX
Component	POWER TRAIN
Date of Incident	November 29, 2019
Date Filed	February 28, 2020
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

2012 FORD FLEX LI HAS 70K THOUSAND MILES. WHILE DRIVING, VEHICLE STARTED TO HUM. SUDDENLY CAR STARTS TO SHAKE AND GRINDING NOISES COMING FROM CENTER OF VEHICLE AND VEHICLE BECOMES DISABLED IN MID-STREAM DRIVING. VEHICLE SMELLS OF BURNT TRANSMISSION OIL. AFTER DOING RESEARCH ON POSSIBLE PROBLEMS, PTU IS IMPROPERLY FILLED WITH EXTREMELY LOW AMOUNTS OF LUBRICANT FROM FACTORY. AFTER FURTHER RESEARCH, SEE LEAKING OIL FROM PTU WHICH IS ALREADY LOW. I WAS LUCKY TO BE DRIVING AT A SLOWER SPEED OR THE SHAKING AND VIBRATIONS COULD HAVE CAUSED ACCIDENT DUE TO POOR DESIGN FLAWS. A RECALL IS A MUST.

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