NHTSA Complaint #11311983 — 2013 AUDI Q5

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11311983
Vehicle 2013 AUDI Q5
Component ENGINE
Date of Incident
Date Filed
Mileage 105,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I GOT MY CAR AS USED FROM A DEALER, IT HAD 92,000 MILES ON IT. ONCE I DROVE IT FOR 2 DAYS IT SHOWED THAT I NEED TO ADD A QUART OF OIL ALTHOUGH THE DEALER SAID THEY HAD AN OIL CHANGE. THE CHANGED THE OIL AGAIN AND 200 MILES LATER AGAIN I GOT A MESSAGE TO ADD A QUART OF OIL. AND KEPT ADDING QUARTS EVERY 200 MILES. THE AUDI DEALERSHIP SAID THEY RAN THE DIAGNOSTIC FOR THE PREVIOUS OWNER AND FOUND THAT THE PESTONS AND RINGS NEED TO BE CHANGED WHICH COST $7,000. AND SAID IT'S OK TO DRIVE IT AS LONG AS I KEEP TOPPING OFF THE OIL. FEW WEEKS LATER I'M DRIVING THE CAR ON THE HIGHWAY AND IT STARTS SHAKING AND I CAN FEEL THE ENGINE STRUGGLING AND LOSING ACCELERATION. I TOWED IT TO THE AUDI DEALER AND FEW DAYS LATER THEY SAID THE COMPRESSION TEST FAILED AND THAT THE 2ND CYLINDER HAS LOW PRESSURE, AND THAT I NEED TO REPLACE THE ENGINE FOR ALMOST $14,000. THEY DIDN'T SAY ANY REASON FOR IT, THEY SAID 'WE'VE SEEN IT HAPPEN'. AND WHEN I ASKED THAT A $55K CAR IS EXPECTED TO LAST AT LEAST 200,000 MILES AND MINE IS 105,000 ONLY, THEY SAID 'NOT REALLY'!! SO NOW I HAVE A $55K CAR THAT HAS ONLY 105,000 MILES ON IT AND I NEED TO PAY $14K TO FIX IT! HOW IS THAT POSSIBLE? THERE HAS TO BE A PROBLEM FROM AUDI SIDE THAT CAUSES THE ENGINES TO FAIL THAT EARLY!!

Related Complaints for the 2013 AUDI Q5

Other ENGINE Complaints

#11589507 My audi uses 1 quart of oil every 300 miles. The dealership wants to charge to find the problem. Audi should fix the ...
#11576364 Car started running hot, had mechanic do pressure/ leak test and he couldn’t find a leak. Took it to Audi and they sa...
#11576366 Car was telling me to add 1 qt of oil about every 1500-2000 miles, even after a recent oil change. So I took it to th...
#11573371 The vehicle oil level low light comes on every 600 miles (excessive oil consumption). I purchased the vehicle in Jul...
#11548190 The contact owns a 2013 Audi Q5. The contact stated that the vehicle was experiencing an abnormal oil consumption. Th...

Recent Complaints for the 2013 AUDI Q5

#11719378 FUEL/PROPULSION SYSTEM Oil leak/ and tire suspension icon keeps coming on after i fixed it
#11719378 UNKNOWN OR OTHER Oil leak/ and tire suspension icon keeps coming on after i fixed it
#11677300 STRUCTURE:BODY Took vehicle in for state safety inspection. Found heavy rust on subframe nearly all the way through. Was told if i...
#11641442 STEERING When at highway speed, the vehicle veered hard to the left without any driver input, causing the car to cross several...
#11622403 SUSPENSION I was doing maintenance on car. Had new tires and alignment done. The alignment tech found rotted out rear sub-frame ...
Check any vehicle history by VIN - Free vehicle history report