NHTSA Complaint #11311978 — 2014 CHEVROLET IMPALA

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11311978
Vehicle 2014 CHEVROLET IMPALA
Component ENGINE
Date of Incident
Date Filed
Mileage 100,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I RECENTLY PURCHASED THIS CAR USED AT A DEALERSHIP. BEFORE TAKING POSSESSION OF THE VEHICLE, THE DEALERSHIP TRIED TO FIX ALL PROBLEMS ASSOCIATED WITH THE CHECK ENGINE LIGHT BEING ON. I WAS INFORMED THE VEHICLE WILL NOT PASS INSPECTION AND THE CHECK ENGINE LIGHT WAS STILL ON DUE TO A ROCKER ARM OIL CONTROL VALVE NEEDING TO BE REPLACED. THE CAR IS STILL AT THE DEALERSHIP WAITING FOR A PART THAT'S ON BACKORDER AND THE PART NEEDED IS GM #12633613 ROCKER ARM OIL CONTROL VALVE. AFTER DOING SOME RESEARCH MYSELF, I DISCOVERED THIS PART FAILS COMMONLY ON MY VEHICLE MAKE, MODEL, AND YEAR AS WELL AS 2014-2015 CHEVY MALIBUS PRODUCED WITH THE SAME ENGINE. GM NOR ANY AFTERMARKET COMPANIES HAVE THIS PART IN STOCK. I'VE CONTACTED GM AND WAS ONLY TOLD THEY DON'T KNOW WHEN THEY WILL HAVE THIS PART AVAILABLE. HOWEVER, A FEW OTHERS WITH THE SAME ISSUE HAVE BEEN TOLD BY GM THAT THIS PART IS DISCONTINUED. THERE ARE PEOPLE WAITING MONTHS FOR THIS TO BE FIXED AND GM SEEMS NOT TO WANTING TO PROVIDE A SOLUTION. I WOULD GET ANOTHER VEHICLE BUT THEN I WOULD HAVE TO SPEND HUNDREDS OF DOLLARS FOR THE LOANER CAR I'M CURRENTLY DRIVING FROM THE DEALERSHIP. THIS IS GM'S PROBLEM AND THEY SHOULD BE HELD RESPONSIBLE.

Related Complaints for the 2014 CHEVROLET IMPALA

Other ENGINE Complaints

#11699579 I have a 2014 Impala limited I started having problems within 6 months after I bought the vehicle from Bergstrom Chev...
#11666551 I was in a car accident and the airbags did not deploy
#11656648 I have push to start car. On my lunch i starting my car and I immediately notice the rpm went to 2500, which is high ...
#11614087 The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the contact becam...
#11595204 UNKNOWN but I believe the sealed transmission is malfunctioning

Recent Complaints for the 2014 CHEVROLET IMPALA

#11718000 UNKNOWN OR OTHER Car can’t read transmission gears the stabilitrak service is on
#11715089 AIR BAGS The contact owned a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag...
#11715089 PARKING BRAKE The contact owned a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag...
#11709037 VISIBILITY The contact owns a 2014 Chevrolet Impala. The contact stated that after closing the rear passenger’s side door, the r...
#11704507 EXTERIOR LIGHTING The contact owns a 2014 Chevrolet Impala. The contact stated that water was entering the rear tail lamps, causing the...
Check any vehicle history by VIN - Free vehicle history report