NHTSA Complaint #11311963 — 2018 FORD F-150

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11311963
Vehicle 2018 FORD F-150
Component SEATS
Date of Incident
Date Filed
Mileage 32,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

I HAVE A BROKEN DRIVER SIDE BUCKET SEAT ON MY 2018 FORD F-150 XLT WITH CONSOLE I PAID EXTRA FOR THIS SEAT (HIGHER PRICED OPTION) WHEN I PURCHASED NEW 2 YEARS AGO . I CALLED FORD DEALER I PURCHASED FROM THEY ADVISED TO HAVE IT FIXED AT LOCAL DEALER DUE TO 200 MILE DRIVE TO THEM. I TOOK TO ALTON BLAKELY FORD SALES AND SERVICE SOMERSET KY FOR REPAIR AND THE SERVICE DEPARTMENT STATED THAT IT WAS NORMAL WEAR NOT COVERED UNDER WARRANTY OR RECALL. THE SEAT IS NOT WORN IT LOOKS NEW! THE TRUCK LOOKS AND RUNS PERFECT, THE SEAT FRAME IS PROBLEM! I WEIGH 235LBS AND 6 FOOT? THE SEAT IS BROKEN TO APPOINT THAT I DON'T TRUST WEARING SHOULDER SEAT BELT DUE TO WHEN SEAT FALLS BACK I CAN'T PULL MYSELF UP TO STEER. THE PROBLEM CAN BE FELT 1 TO 70 MPH ROAD OR PARKING LOT. RANDOM SEAT FAILURE WHILE IN OPERATION AND IF SEAT FAILS AND DRIVER HITS BRAKES THE SEAT BELT LOCKS YOU DOWN. I'VE REPAIRED IT BUT THE ONES WE MEET ON ROAD COULD FAIL ANYTIME! FORD STATES NO RECALL ON THIS? IT IS LISTED ON THIS GOVERNMENT WEBSITE AS A RECALL? I'VE PURCHASED SEVEN NEW FORDS SINCE 1980= NEVER AGAIN!

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