NHTSA Complaint #11311843 — 2010 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11311843
Vehicle 2010 DODGE GRAND CARAVAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 130,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

TWO THINGS HAPPENING OCCASIONALLY...1ST IS THAT SOMETIMES I ATTEMPT TO START THE VAN AND WHEN I TURN THE KEY NOTHING HAPPENS AS IF I DIDN'T EVEN TRY TO TURN THE KEY. ONE TIME JUST BEFORE THIS HAPPENED I COULD NOT USE THE KEY FAB TO UNLOCK THE DOOR TO THE VAN, ALMOST LIKE THE BATTERY TO THE VAN OR FAB WAS DEAD, HOWEVER BOTH WERE NEW OR FINE. AFTER PULLING FAB OUT OF IGNITION AND TRYING A SECOND TIME VAN HAS ALWAYS STARTED WITHOUT INCIDENT. 2ND ISSUE IS THAT ON A FEW SPREAD OUT OCCASIONS THE VAN WILL QUIT SHIFTING GEARS WHILE EXCELLERATING CAUSING THE RPM'S TO REV DANGEROUSLY. SO FAR AFTER GETTING TO A SAFE PLACE AND TURNING THE VAN OFF AND RESTARTING HAS CLEARED THE ISSUE...HOWEVER IS UNCLEAR WHAT IS CAUSING AND IS VERY DANGEROUS WHEN YOU ARE ON THE HIGHWAY BEFORE YOU REALIZE WHATS HAPPENING.

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