NHTSA Complaint #11311774 — 2014 CHEVROLET CRUZE SERVICE BRAKES

Complaint Details

ODI Number	11311774
Vehicle	2014 CHEVROLET CRUZE
Component	SERVICE BRAKES
Date of Incident	February 8, 2020
Date Filed	February 27, 2020
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHEN I DRIVE MY VEHICLE MY BRAKES WORK FINE MOST OF THE TIME. FROM TIME TO TIME WHEN I'M AT A RED LIGHT THE PEDAL WILL SLOWLY START TO GO ALL THE WAY DOWN AND CAR WILL START MOVING FORWARD. I HAVE TO RELEASE IT AND QUICKLY PUMP THE BRAKE AGAIN TO STOP IT. THEN THIS HAS HAPPENED MORE THAN JUST A FEW TIMES; WHEN PULLING OUT OF A PARKING SPOT ON REVERSE MY BRAKES WON'T RESPOND AND THE CAR WILL JUST GO BACKWARDS AND I HAVE TO PULL THE EMERGENCY BRAKE BECAUSE THERE IS NO OTHER WAY OF STOPING IT. NOW I DO NOT WANT TO HIT ANY VEHICLE OR PERSON!!!! I HAVE TAKEN IT IN TO SHOPS TO HAVE IT LOOKED AT BUT NO ONE SEAMS TO FIND THE PROBLEM, BECAUSE APPARENTLY THE BREAKERS HAVE NO VISIBLE ISSUES. ALSO ONE REVERSE LIGHT IF NOT BOTH AT TIMES, WILL STAY ON WHILE DRIVING.

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