NHTSA Complaint #11311695 — 2019 GENESIS G80 UNKNOWN OR OTHER

Complaint Details

ODI Number	11311695
Vehicle	2019 GENESIS G80
Component	UNKNOWN OR OTHER
Date of Incident	February 26, 2020
Date Filed	February 26, 2020
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AT SPEEDS ABOVE 40 MPH WITH BOTH HANDS AND A GOOD GRIP ON THE STEERING WHEEL I FREQUENTLY RECEIVE THE DISPLAY WARNING "KEEP HANDS ON STEERING WHEEL" AND A LOUD AUDIO WARNING. THE LOUD WARNING IS NOT ONLY ANNOYING BUT STARTLING TO EVERYONE IN THE CAR. IF I TAKE MY HANDS OFF THE WHEEL THE MESSAGE GOES AWAY. IF I LEAVE MY HANDS ON THE WHEEL AND EVEN GRIP TIGHTER THE WARNING CONTINUES UNTIL THERE IS A MESSAGE THAT THE LANE KEEPING ASSIST SYSTEM WILL BE DISABLED TEMPORARILY. THIS WARNING MAY REPEAT AT 30 SECOND INTERVALS OR LESS. RECENTLY WHILE DRIVING ON A STRAIGHT ROAD I EXPERIENCED THE WARNING SIX TIMES IN LESS THAN NINETY SECONDS. CHANGING HAND POSITION AND GIGGLING THE WHEEL DOESN'T STOP THE WARNING.

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